Support - For customers who require specific product support, PEC has established the Helpdesk. This service is reserved for customers who need functional and technical assistance, during warranty period or after having signed an BBS maintenance and support contract. For more information on terms and conditions of the BBS maintenance and support contracts, please contact your BBS Account Manager or implementation partner.

Worldwide Technical Support : PEC Helpdesk

Operating hours : 8:30 am till 6:00 pm, CET
Monday through Friday, excluding Belgian national holidays

Technical Support
Telephone:
> +32 (0) 16 39 83 39 (EMEA)
> +36 1 487 70 10 (Central Europe)
> +1 (561) 962 28 24 (The Americas)
> +852 2251 8510 (Asia Pacific)

E-mail: bbs.support@peccorp.com

Operating Languages : English, Dutch, French and German